About Us

Agentic Commerce for enterprise:
Co-create AI Sales, Search and Voice agents, in days not months.

Swirl is an Agentic Commerce platform that helps Digital (CX) teams to rapidly deploy multimodal AI agents, such as Sales agents, Search Agents, Voice Agents, that are designed for automotive, e-commerce and retail usecases to elevate customer experience and improve sales conversions.

Our platform accelerates time-to-market, and time-to-revenue by bringing in voice-of-the-customer (external context) with strong observability, and governance layer with custom integrations into existing enterprise workflows.

Trust by clients globally: Al-futtaim, BYD, Blue rewards, LG, VIVO, BigBasket, and more.

Our Team

Kaizad Hansotia

Founder & CEO

A 3X founder and CEO of Swirl, Kaizad has 20+ years of experience scaling eCommerce and retail businesses globally, with deep expertise in consumer journeys and hyperlocal markets.

Akhil Shah

CTO

Akshil builds scalable tech solutions, and leveraging his experience of scaling systems for 2 million concurrent users, he drives innovation across domains to solve challenges.

Padam Bhardwaj

Chief of Staff

Padam leads strategic initiatives and the Founder's Office, leveraging his entrepreneurial background to drive impactful collaborations.

Prashant Ramani

Chief Customer Officer

Prashant drives global strategies to enhance customer satisfaction, retention, and revenue growth for clients across the UAE, KSA, and USA.

Our Advisors

Vatsal Mehta

Founding Partner, Sankat Mochan Captial

Vatsal is a technology and business leader with over two decades of experience driving innovation in AI, advertising, and commerce, with leadership roles at Meta and as Founding Partner at Sankat Mochan Capital.

Shruti Kapoor

Founder & CEO, Wingman

Shruti is a technology leader and speaker, focused on helping companies improve sales processes through better conversations and has experience with organizations such as Modern Sales Pros and Y Combinator.

Scott Sorochak

Venture Partner, Sparklabs

Scott is the former CRO at Brandwatch and Venture Partner at SparkLabs Group, with leadership roles at Livefyre & Cloudera. With 25+ years scaling SaaS companies to $100M+, he excels in building teams, driving revenue, and accelerating growth.

John Andrews

Cofounder, Katadhin Consulting

John is the former Retail Co-Innovation Director at Ricoh USA with leadership experience at Walmart, Photofy, and Collective Bias. A pioneer in blending digital and physical retail, he brings expertise in AI-driven, data-powered commerce strategies.

Aakrit Vaish

Co-founder, Haptik

Aakrit is the co-founder & Ex-CEO of Haptik, a conversational AI platform, acquired by Reliance Jio for $100 million. Founder & CEO of Interakt, the leading WhatsApp CRM for SMBs in India & emerging markets. Incorporated as part of Jio Haptik in 2020.

Apoorv Sharma

Builder, CuriTech AI

Apoorv focuses on developing language agents for enterprise IT while advising and investing in emerging startups.. He brings over 14 years of experience as a machine learning engineer, building advanced AI solutions across global tech leaders such as Meta, Uber, X, Walmart Global Tech, and Flipkart.

Nikhil Khanna

Former CEO, Miller’s Ale House | McKinsey and Alvarez & Marsal Veteran

Nikhil brings 20+ years of experience in strategy, transformation, and value creation. An ex-McKinsey leader, he has worked with private equity sponsors and served as CEO, COO, and President across consumer and telecom businesses, delivering large-scale operational and financial turnarounds.

Our Investores

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