Swirl is your AI commerce agent that combines videos, search, chat, reviews, and recommendations into one interactive experience, helping customers discover products faster and drive higher sales lift.
Experience more engagement, less distraction and a higher sales lift
78% of customers watch a YouTube video review before making a high-value purchase online. But once they leave, most drop off and never come back.
Swirl identifies barriers in the path to purchase and gives actionable intelligence to improve the customer journey.
Equip customers with everything they need to know through Video reviews & ratings, AI product specialist, and commerce - all within a single-screen, interactive video interface.
Differentiate, Innovate, and Win more revenue - unless you want your customers to look elsewhere.
Real People. Real Reviews. Real Fireworks.
Get all the information in one place with Video reviews and AI product specialist.
Create social proof with UGC Video Reviews, showcasing real customers explaining complex features, use cases, and product differentiation—all in a way text and images can't match.
Get all questions answered through AI product specialist (search and chat), read AI-powered video review summaries, and explore syndicated text reviews—all in one video.
A seamless journey designed to turn interest into action and keep customers coming back for more.
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With integrated product tagging, native cart, and in-video checkout, customers go from “maybe” to “must-have” in one seamless journey.
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When a PDP addresses all pre and post-purchase queries, it enhances customer engagement and loyalty by delivering personalized video recommendations. Curated playlists keep your customers coming back, transforming simple interactions into lasting connections.
Use Swirl’s content management system to collect, moderate, and publish user-generated video reviews & ratings in minutes
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The Feeder App streamlines the collection of customer video reviews at scale, with automated email and SMS templates integrated with your CRM. Benefit from AI-generated video transcripts and summaries, along with complete legal ownership of your video assets—use them freely and indefinitely, wherever you choose.
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AI-powered sentiment analysis intelligently reviews video content, recommending whether to approve or reject it along with a sentiment scoring and analysis. This ensures that only the most relevant and impactful reviews reach your audience.
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Publish like a pro without losing a second with no-code / low-code integration and features like Auto SKU mapping, along with Auto-translation dubbing and lip-syncing in multiple international and regional languages.
Use Swirl’s content management system to collect, moderate, and publish user-generated video reviews & ratings in minutes
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The entire workflow is customized to fit the business needs. Additionally, the video player is developed to fit the design language of the brand. CTAs, forms, data collection prompts, calendars, etc, can be added and customized.
Swirl servers are engineered to handle large amounts of user requests; currently benchmarked at 2 million concurrent users. Intelligent algorithms ensure files are served from the closest location, using extensive CDN infrastructure. Lossless compression and adaptive bitrate deliver content at rapid speeds, regardless of available bandwidth.
Swirl’s infrastructure has inherent redundancies built in at all critical points, backed by AWS and Azure. Auto-scaling, route backups, and strict maintenance SOPs are in place to ensure consistent performance without interruption or crashes.
Engineered on the multi-tenant model and micro-services architecture to prevent cross-customer data contamination and leakages. All user data is encrypted using the AES 256-bit key and stored on AWS database services. All servers are protected by the strongest SSL certificates provided by Comodo.
Find out all you want to know about engaging customers.