Self-scheduled appointments, reminders and follow-ups, special offers, more
Built-in shopping
In-video questions, voice messages or texts, live chat
Assisted shopping
Build custom catalogues, offer exclusive recommendations, and add to cart on customers’ behalf
Guided shopping journeys with a consultative approach
Analytics and metrics for business decisions
Shopping history of customers, trend predictions, engagement records, etc
Team management
View team performance, conduct training, delegate tasks from dashboard
Build a valuable repository of first-party data
Capture leads, predict sales and conversions, and create your own database
Case studies
A luxury menswear brand in Bangalore collaborated with SWIRL during the COVID-19 lockdown to offer private shopping consultations via One-to-One personal virtual shopping experiences.
