
Leverage Virtual Consultation
Have one-to-one conversations between a customer and your brand or store associate via video call or WhatsApp chat. Engage with your consumers, shorten their buying journey, and bring in more sales.
Match shoppers and experts
Match high-value customers with the best available product expert in real-time or set up 1:1 video call through a single click.
Assist customers in their shopping journey
Share product images and videos, add products to the cart on their behalf, and move your in-store inventory.
Grow your sales
Drive sales conversions by inspiring customers with more confidence to buy online, like they do in-store.
Our Features


Personalized Recommendations
Leverage your team’s comprehensive product knowledge and share a curated catalog to help shoppers make informed choices.

No App Download Required
Customers can initiate a video call request directly from your website or product page and instantly start interacting with a brand associate.

Client Self-scheduling System
Set availability and easily manage your daily scheduled one-on-one video appointments.
Engage with Your Customers Most Efficiently
Simply plug Swirl into your website or app to accelerate your sales.

Real-time Performance Tracking
Track your team’s performance from your dashboard and further improve their actions.
Keep an Eye on the Conversion Rate
Give due credit to members with the highest conversion and reward them for their excellence.
Customer Success Story
A luxury men’s wear brand named PN Rao increased their sales by 37% and instore footfalls by 22% during the lockdown using Swirl virtual shopping with an over 2X increase in Average order value.


Join the league of 100+ brands using Swirl
Available for all eCommerce platforms.
Using Shopify? Know more here.
Browse more ways to use Swirls

Indulge in a one-on-one conversation with your customers and provide personalised shopping experiences.

Create byte-sized video stories and bring your products to life.

Forge lasting relationships with your customers and keep them coming back for more.